Best Digital Marketing in India | Privacy Policy – SA Tech Universe
This Privacy Policy details how SA Tech Universe (“Agency,” “we,” “us,” or “our”), a Best Digital Marketing Agency in India, collects, uses, maintains, and discloses information from clients, prospective clients, and users (“Users”) of our website, satechuniverse.com (“Site”), and in the provision of our services globally. We are committed to Data Protection and transparency for all Users, regardless of location.
1. Information We Collect
We prioritize transparency in the collection of Personal Data and other information to ensure the lawful and effective delivery of our digital marketing services.
1.1 Personal Data (Voluntarily Provided)
This is information you voluntarily submit when engaging with our team for the best digital marketing in India, whether you are filling out forms or requesting a consultation.
Contact Data: Includes your name, email address, phone number, and postal address. We use this specifically for professional communication, service agreements, and invoicing.
Client/Business Data: To provide the best digital marketing in India tailored to your needs, we collect your business name, website URL, and industry. We also discuss specific campaign goals (such as SEO, PPC, and SMM), current marketing strategies, and budget details necessary for high-performance service execution.
1.2 Technical and Usage Data (Automatically Collected)
Information automatically recorded when accessing satechuniverse.com.
Technical Data: Internet Protocol (IP) address, browser type, operating system, device identifiers, and approximate geographic location.
Analytics Data: Pages viewed, time spent on service pages, navigation paths, and referring/exit pages, primarily collected via Google Analytics.
1.3 Cookies and Tracking Technologies
We utilize Cookies (small data files stored on your device) and similar tracking technologies for functionality, performance measurement, and advertising efficiency.
Essential Cookies: Required for core website functionality.
Analytics Cookies: Used to measure site traffic and behavior.
Marketing/Advertising Cookies: Used for retargeting and personalized ad delivery via platforms like Google Ads and Facebook Pixel.
2. How We Use Your Information
We process your Personal Data only for legitimate business interests and service delivery as a Digital Marketing Agency.
Service Fulfillment: To execute and manage your contracted services, including Web Development, SEO, Paid Ads, SMM, and Content Marketing.
Client Management: To communicate status updates, address inquiries, and manage your account via our CRMs.
Personalization & UX: To analyze data from contact forms and analytics to improve the overall User Experience (UX) on our Site and tailor our service offerings.
Legal Compliance: To maintain business records, enforce contracts, and comply with applicable laws in India and internationally.
3. Third-Party Sharing
We maintain strict Data Protection standards. We share data only as necessary for service provision and legal compliance, and never sell your information.
Analytics Providers: Shared with Google Analytics for performance tracking and site optimization.
Advertising Platforms: Shared with Google Ads and Facebook Pixel to manage campaigns, track conversions, and retarget prospective clients.
Service Infrastructure: Shared with Hosting Providers for website operation and maintenance.
Business Tools: Shared with necessary CRMs and other service tools for efficient client communication and project management.
Legal Necessity: Disclosed when required by law, court order, or governmental request.
4. Email and WhatsApp Marketing Consent
We use your Contact Data to communicate information about our services (SEO, CRO, Email/WhatsApp Marketing).
Opt-In Required: We will only send promotional Email/WhatsApp Marketing messages if you have given us clear, explicit consent (opt-in) via our contact or subscription forms.
Opt-Out Right: You maintain the absolute right to Opt-Out of future communications at any time. Every marketing email we send includes an “unsubscribe” link, and you can contact us directly to withdraw consent for WhatsApp Marketing.
5. User Rights (GDPR, CCPA & International Compliance)
SA Tech Universe respects the privacy laws of our global audience, including the GDPR (General Data Protection Regulation) and the CCPA (California Consumer Privacy Act). All Users, regardless of location, are provided with a minimum set of User Rights:
Right to Access: Request confirmation of whether we process your data and obtain a copy of the Personal Data we hold.
Right to Update (Rectification): Request that we correct any inaccurate or incomplete data.
Right to Delete (Erasure): Request that we delete your Personal Data, subject to legal exceptions.
Right to Opt-Out: Opt-Out of the sale of your Personal Data (Note: SA Tech Universe does not sell Personal Data) or Opt-Out of marketing communications.
Right to Restriction/Objection: Object to or request the restriction of how your data is processed.
To exercise any of these User Rights, please contact us using the details provided in Section 11.
6. Data Protection, Security & Retention
6.1 Data Security
We implement robust Data Protection and Data Security measures, including physical, technical (encryption, firewalls), and administrative safeguards, to prevent unauthorized access, disclosure, or destruction of your Personal Data. Given our location in India and global clientele, we maintain security standards compliant with international best practices.
6.2 Data Retention
We retain Personal Data only for as long as necessary to fulfill the purposes for which it was collected, including for the duration of a service contract, or as required by law for legal, tax, or accounting purposes. Once data is no longer necessary, it is securely deleted or anonymized.
7. Links to Third-Party Websites
Our Site may contain links to third-party websites (e.g., industry partners, client portfolios). We are not responsible for the privacy practices or content of these external sites. We encourage Users to review the privacy policies of any third-party sites they visit.
8. Children's Privacy
Our services are directed to businesses and professionals. SA Tech Universe does not knowingly collect Personal Data from children under the age of 16. If we become aware that we have collected information from a child under 16 without parental consent, we will take steps to delete that information promptly.
10. Contact Information for SA Tech Universe
For any questions regarding this Privacy Policy, our data practices, or to exercise your User Rights, please contact our Data Protection team:
SA Tech Universe Digital Marketing Agency
Location:Shop No 1 First Floor Plot No, 46.Near Municipal Hospital, Shivaji Nagar, Govandi, Mumbai, 400043.
Email:contact@satechuniverse.com
Phone: 9137672346