Best Digital Marketing in Mumbai | Terms & Conditions – SA Tech Universe
Welcome to SA Tech Universe, recognized for providing the best digital marketing in Mumbai and helping brands navigate the online world with ease. As a leading Digital Marketing Agency specializing in SEO, Web Development, Paid Ads, and full-suite digital solutions, we are committed to your growth.
These Terms & Conditions govern your use of our website, satechuniverse.com (“Site”), and all Digital Marketing Services provided by the Agency (collectively, “Services”). By accessing the Site or engaging our Services, you agree to be legally bound by these Terms. Our goal is to eliminate complexity and ensure a transparent partnership as we work to maximize your ROI.
1. Acceptance of Terms and Agreement
By using the SA Tech Universe Site or contracting for any Digital Marketing Services, you confirm that you have read, understood, and agreed to these Terms & Conditions. These Terms, alongside your specific Client Agreement or Statement of Work (SOW), form the entire binding legal agreement between the Client and SA Tech Universe.
2. Service Scope and Client Obligations
2.2 Performance and Warranty Disclaimer
The Client acknowledges that the success of Digital Marketing Services is subject to variables outside the Agency’s control (e.g., algorithm updates, competitor actions, platform policies).
Warranty Disclaimer: SA Tech Universe expressly disclaims all warranties regarding specific outcomes, including but not limited to, guaranteed rankings, fixed conversion rates, or guaranteed traffic levels from SEO, Paid Ads, or any other Digital Marketing Services. We warrant the execution of professional expertise and agreed-upon strategies only.
2.3 Client Responsibilities and Cooperation
• Providing timely access to all necessary third-party accounts (e.g., hosting, $\text{CMS}$, Google Analytics, Google Ads, social media).
• Reviewing and approving all work, content, and ad creatives within [Insert Review Period, e.g., three (3) business days] of submission.
• Ensuring that all provided content, images, and materials do not infringe upon any third party’s Intellectual Property rights.
3. Financial Terms and Payment
3.1 Fees, Invoicing, and Payment
All fees for Services are detailed in the project-specific Client Agreement or SOW. Invoices are payable in [Insert Currency, e.g., USD or INR] within [Insert Payment Terms, e.g., fourteen (14) days] of the invoice date.
3.2 Late Payments and Service Suspension
Failure to submit payment by the due date may result in:
• A late payment fee of [Insert Penalty Rate, e.g., 1.5%] per month, or the maximum amount permitted by law.
• Immediate suspension of all Service Delivery, including the pausing of Paid Ads campaigns and cessation of SEO and Content Marketing activities.
3.3 Termination and Refund Policy
• Termination: Termination of any retained service requires written notice of [Insert Notice Period, e.g., thirty (30) days] as specified in the Client Agreement.
• Refunds: Fees for work already completed, third-party platform costs (e.g., ad spend), and any setup or non-refundable fees are not eligible for a refund.
4. Intellectual Property and Ownership Rights
4.1 Client Ownership of Deliverables
Upon the Client’s full and final payment, the Client shall own all rights, title, and interest in the final, explicitly identified deliverables created specifically for the Client (e.g., custom website code, final copy for Content Marketing, or finalized campaign reports).
4.2 Agency Ownership of Tools and Methods
SA Tech Universe retains full ownership of all pre-existing internal software, Digital Marketing Services methodologies, proprietary templates, SEO tools, and generalized strategies utilized in Service Delivery. These remain the exclusive Intellectual Property of the Agency.
4.3 Agency Right to Showcase
The Client grants the Agency a perpetual, non-exclusive, royalty-free license to use the Client’s name, logo, and a general description of the Services provided for promotional purposes, including case studies, portfolios, and marketing materials.
5. Confidentiality and Data Security
5.1 Confidentiality Obligation
Both parties agree to protect all confidential information—including financial data, business strategies, and proprietary Digital Marketing Services methodologies—and not to disclose such information to any third party for a period of [Insert Confidentiality Period, e.g., two (2) years] following the termination of the Client Agreement.
5.2 Data Security
The Client acknowledges that sharing access credentials (e.g., $\text{CMS}$, analytics) is necessary for Service Delivery. SA Tech Universe commits to using industry-standard Data Security practices but is not responsible for security breaches occurring on third-party platforms (e.g., hosting providers, Google, Facebook).
6. Limitation of Liability and Indemnification
6.1 Limitation of Liability
To the maximum extent permitted by applicable law, SA Tech Universe shall not be liable for any indirect, incidental, punitive, or consequential damages (including loss of profits, data, or business interruption) arising out of or related to these Terms or the Services, even if the Agency was advised of the possibility of such damages. The Agency’s total Liability shall be strictly limited to the total fees paid by the Client to the Agency for the specific Service giving rise to the claim during the [Insert Liability Period, e.g., three (3) months] preceding the claim.
6.2 Indemnification
The Client agrees to indemnify and hold SA Tech Universe harmless from any losses, claims, damages, or liabilities (including legal fees) arising from:
• Any violation of third-party Intellectual Property rights by materials provided by the Client.
• Any claims arising from the Client’s use of the Digital Marketing Services.
7. Governing Law and Dispute Resolution
7.1 Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of India, specifically the jurisdiction of [Insert City/State for Arbitration, e.g., Mumbai, Maharashtra], without giving effect to any principles of conflicts of law.
7.2 Dispute Resolution
Any dispute or claim arising out of these Terms shall be settled by binding arbitration conducted in [Insert City, India] in accordance with the rules of [Insert Arbitration Body, e.g., the Indian Council of Arbitration]. The arbitration decision shall be final and binding.
8. General Provisions
8.1 Force Majeure
Neither party shall be liable for any failure or delay in Service Delivery due to causes beyond its reasonable control, including but not limited to, acts of God, war, acts of terrorism, epidemic, pandemic, power failures, or government restrictions.
8.2 Severability
If any provision of these Terms & Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining terms will remain in full force and effect.
9. Changes to These Terms & Conditions
SA Tech Universe reserves the right to update or modify these Terms & Conditions at any time. We will provide notice of material changes by posting the updated Terms on satechuniverse.com. Your continued use of the Services after such changes constitutes your binding acceptance of the revised terms.
10. Contact Information
For any questions regarding these Terms & Conditions or any of our Digital Marketing Services, please contact SA Tech Universe at:
SA Tech Universe
Digital Marketing Agency
Website: satechuniverse.com
Contact no :- 9137672346
Email :- contact@satechuniverse.com
Address :- Shop No 1 First Floor Plot No, 46.Near Municipal Hospital, Shivaji Nagar, Govandi, Mumbai, 400043.